Terms and Conditions
Your satisfaction with the service we provide is of great importance to us. If you are not satisfied with our order, we are committed to finding a speedy solution to the issue. However, we do not take responsibility if certain circumstances beyond our control occur. For example; Spelling, translation, image quality, color conversion from RGB to CMYK, any color variation, font format, etc. These issues must be verified by you before we send your project to print. This is why it is extremely important to double-check your proof before sending it to us for printing.
PLACING YOUR ORDER
DESIGN TIME BLOCKS
CUSTOMER SUBMITTED ARTWORK OR GRAPHICS
COLOR PROOFING & MATCHING
ORDER / PROJECT APPROVAL
Production deadlines are established in working days. Saturdays, Sundays and public holidays when we are closed do not count as working days. It is very important to know that the production time does not include the shipping time. Sometimes unexpected equipment failure, malfunction and or technical problems may delay the printing process.